Post New Thread
Page 1 of 12 1 2 3 11 ... LastLast
Threads 1 to 40 of 475

Forum: Bugs & Technical Issues

Post bugs, look for known issues and solutions here!

  1. Sticky Thread Sticky: Zone locked Reports

    I started playing this game about a week or so ago with my friend and we were really enjoying it. However, for the last few days my friend just...

    Started by Naras, 23.02.15 13:43
    29 Pages
    1 2 3 ... 29
    • Replies: 280
    • Views: 70,058
    25.11.17 21:57 Go to last post
  2. Sticky Thread Sticky: [FAQ] How to clear your browser cache

    CHROME Click on the 3 stripes icon in the topright of the browser window and choose "History" Then click on the "Clear browsing data..."...

    Started by BB_Rawren, 25.10.13 22:19
    chrome, clear cache, firefox, internet explorer, safari
    • Replies: 8
    • Views: 12,943
    16.12.16 03:40 Go to last post
  3. Question Sticky Thread Sticky: FAQ: Payer Support

    Questions: Is it possible to contact the support without buying rubies? Answer: There are only 3 options left to contact the support for: • If you...

    Started by BB_Alrien, 02.03.15 22:07
    • Replies: 0
    • Views: 5,440
    02.03.15 22:07 Go to last post
  4. Sticky Thread Sticky: Daily Login Bonus

    I am making a copy of this thread (http://forum.us.anno-online.com/threads/900-Daily-Login-Bonus) here so that people don't miss it. The Daily...

    Started by BB_Alrien, 25.08.14 16:34
    • Replies: 0
    • Views: 8,789
    25.08.14 16:34 Go to last post
  1. New Island Disappeared!

    I found a nice one to grow hemp. First island. Set up a lumber camp and two stone mines. Invested the money to explore the next section (around...

    Started by Favenasi, 22.11.17 17:17
    • Replies: 1
    • Views: 62
    23.11.17 19:35 Go to last post
  2. Cannot abandon island!

    Hi , can someone help me abandon my small island? I have done the following: stopped all transports deleted all buildings deleted all roads...

    Started by LunaLovegood5, 16.11.17 05:22
    • Replies: 3
    • Views: 68
    20.11.17 12:43 Go to last post
  3. Anno On Kong disappearing 13 nov. ?

    Been playing Anno on Kongregate for little over 200 days. Now there is a notification that Anno won't work properly after the thirteenth of November...

    Started by Lucullusmaximus, 02.11.17 13:27
    • Replies: 4
    • Views: 108
    09.11.17 17:26 Go to last post
  4. Missing Northburgh Treasure Ship

    I have a guild member who has the quest to click on Northburgh's treasure ship (5000 coin quest, the small one), yet the ship hasn't shown up for...

    Started by Lunesse, 01.03.16 05:15
    • Replies: 2
    • Views: 1,446
    02.11.17 06:28 Go to last post
  5. Did not receive $1.99 intro purchase

    Hello, I did not receive my introductory purchase. I received rubies, but not the resource pack. Regards, J

    Started by ScottLindz, 28.10.17 01:38
    • Replies: 1
    • Views: 35
    30.10.17 18:51 Go to last post
  6. Disaster Evacuation Difficulty

    Hi, I'm in South Florida. I just had to flee Irma, the category V hurricane. Well, it was category V when we were ordered to evacuate. It was...

    Started by Halimous, 23.09.17 19:57
    • Replies: 1
    • Views: 122
    25.09.17 18:20 Go to last post
  7. Temporary solution for the login issues

    Hello everyone, since some people report us login issues, we would like to present you a temporary solution. To launch the game, please use...

    Started by BB_Taku, 22.07.16 15:45
    2 Pages
    1 2
    • Replies: 13
    • Views: 6,574
    22.09.17 17:01 Go to last post
  8. log on issue Sunday-8-27

    I logged on this am and all was fine. Trying to log on now and the hourglass keeps turning but will not log me on. Its 9:22pm, MST. Sunday August 27,...

    Started by jeannequeen, 28.08.17 06:24
    • Replies: 1
    • Views: 139
    28.08.17 18:33 Go to last post
  9. Question Use Android app with Kongregate account

    Hey! I started playing Anno Online on Kongregate.com where an account was created automatically with my Kongregate username. Now, I want to use...

    Started by NotUrMomsJS, 08.02.16 01:42
    • Replies: 2
    • Views: 1,835
    17.08.17 22:57 Go to last post
  10. Plugin?

    I have both good Chrome installed and Adobe Flash player.... yet I get the cannot load plugin error. When I click to switch from google chrome to...

    Started by Morvaane, 22.07.15 01:55
    2 Pages
    1 2
    • Replies: 19
    • Views: 19,370
    02.08.17 01:26 Go to last post
  11. Thumbs down :'(

    :( bb. be nice. please. :(

    Started by banshi, 21.07.17 07:36
    • Replies: 3
    • Views: 224
    29.07.17 18:09 Go to last post
  12. Incorrect reporting in Total Population Leaderboard

    Why is it that sometimes I see this (correct total)... and other times I see this... ...when I've changed nothing?

    Started by KnightDavid, 18.03.16 23:11
    2 Pages
    1 2
    • Replies: 14
    • Views: 6,853
    18.07.17 21:35 Go to last post
  13. Not being to have access to the game

    I have been playing the game for about 2 months now and since June 28 I haven't been able to ply due to connection failure. Please tell me when this...

    Started by biseau, 01.07.17 19:45
    • Replies: 1
    • Views: 252
    02.07.17 09:02 Go to last post
  14. Angry Lost account/Login Issue

    Hi, Some of you may know me as FOLARIC. That was the account I used to have. Right up until yesterday. Today I come back, ready to get back into...

    Started by Kryptotrigger, 28.03.17 17:00
    • Replies: 2
    • Views: 1,091
    01.07.17 19:39 Go to last post
  15. Ghost Cathedral?

    Tonight I couldn't see two of my three cathedrals... but I could see my third cathedral... Thinking that maybe I just had to relog, I did,...

    Started by KnightDavid, 30.01.17 06:19
    2 Pages
    1 2
    • Replies: 11
    • Views: 2,312
    26.06.17 05:29 Go to last post
  16. Login Issues revisited.

    They're back! I can login to the site, forum, and voucher pages, but not the game itself. We just keep spinning and spinning and spinning, past half...

    Started by SaintYves, 14.12.16 04:05
    5 Pages
    1 2 3 ... 5
    • Replies: 42
    • Views: 9,535
    14.06.17 15:51 Go to last post
  17. Combat ships did not return

    I had sent 3 ships to the Christmas combat event island, got distracted, didn't start the battles and forgot the ships there. Now the event island...

    Started by Noobicus, 10.01.16 16:39
    • Replies: 9
    • Views: 3,131
    24.05.17 11:45 Go to last post
  18. What's this?

    I've seen these before over the years, but I don't think I ever bothered screenshotting one before. They generally go away by themselves after a...

    Started by KnightDavid, 14.05.17 18:50
    • Replies: 0
    • Views: 235
    14.05.17 18:50 Go to last post
  19. Chat Issues

    I know the game is in "Maintenance Mode" does this absolve BB from doing ANY needed maintenance to the Chat Servers ?? Chat is a mess, please fix it....

    Started by WrenchBender, 20.04.17 02:06
    • Replies: 8
    • Views: 405
    21.04.17 16:34 Go to last post
  20. not able to trade

    i am not able to trade between my main island and the small islands, can trade between the small islands but not the main ?

    Started by captekid, 27.03.17 17:42
    • Replies: 5
    • Views: 380
    28.03.17 20:38 Go to last post
  21. Can't Place Hemp Fields in Hemp Garden

    Using a construction plan for a Hemp Garden found on Ultrafine.de, There are basically 2 rings of Hemp Plantations separated by roads. I can't place...

    Started by apont53, 24.02.17 07:50
    • Replies: 3
    • Views: 1,213
    24.02.17 19:58 Go to last post
  22. Can't load Plugin

    Keep getting this error. Sent a few tickets but all I keep getting ar the canned messages, (which I have followed to the letter, didn't change...

    Started by MrFrost, 19.09.16 07:09
    2 Pages
    1 2
    • Replies: 14
    • Views: 9,311
    19.02.17 21:40 Go to last post
  23. No rubies for Day 300 Login.

    I reached Day 300 and the rubie icon flew down to my inventory bay, but I got absolutely zero rubies, not credited to my account and not in the...

    Started by SaintYves, 22.01.17 03:14
    • Replies: 8
    • Views: 2,949
    12.02.17 16:43 Go to last post
  24. Angry Paying for poor service

    You know, I loved this game. I spent waay more money then I ever expected to. However, I am done. After paying 5 times (1500rubies) for missing the...

    Started by Villainessa, 11.02.17 05:40
    • Replies: 1
    • Views: 1,086
    11.02.17 18:51 Go to last post
  25. Question New Computer - unable to log into game

    Is anything going to be done in regards to the issues that I'm having with Windows 10? I can log into the Forum and Community, but I'm unable to...

    Started by ImSquishy, 06.01.17 03:05
    • Replies: 3
    • Views: 2,245
    25.01.17 07:04 Go to last post
  26. Unhappy Last 2 days

    so for the last 2 days I am getting the voucher is invalid, and connection failed when I try to play the game on my browser and in the downloaded...

    Started by ShellyB, 20.12.16 15:13
    • Replies: 5
    • Views: 2,636
    23.01.17 17:54 Go to last post
  27. Thumbs down Where is Happy Hour?

    The news from yesterday and today says a Happy Hour begins Friday, Jan. 13, 2017 at 7:00 am EST. It is now 12:06 pm and still no Happy Hour? What's...

    Started by apont53, 13.01.17 20:07
    • Replies: 2
    • Views: 1,877
    16.01.17 17:58 Go to last post
  28. Unhappy Paid to defog waited two days no defog pay again

    Help. I paid 1.8 million and 330 tools to defog sector 2 on my Wine Island named "Bolton". I waited two days for it to be finished. Now tonight I log...

    Started by jeannequeen, 05.01.17 05:58
    • Replies: 2
    • Views: 2,106
    05.01.17 19:29 Go to last post
  29. Chat Server needs a reboot I think

    It's been flaking out often tonight, resetting and dropping lines of text in the process.

    Started by KnightDavid, 30.12.16 09:16
    • Replies: 7
    • Views: 3,144
    03.01.17 19:13 Go to last post
  30. Problem finding last infected person

    I have been working on a Grape garden since the middle of December. I am trying to get the Chernozem so I can move to the next level. I found most...

    Started by apont53, 30.12.16 04:57
    • Replies: 2
    • Views: 2,109
    02.01.17 17:57 Go to last post
  31. Question Constructor Missing

    Hello BB, I miss my Con since about a week or so. I don't know to wich player I send him. Can you please send him back?! Ron

    Started by ron_fu, 22.12.16 22:56
    • Replies: 1
    • Views: 1,803
    22.12.16 23:06 Go to last post
  32. Question how do i reset the town?

    Ok I haven't played in about a year and I want to totally restart my town ..... is there any way to reset it from the beginning ? thanks

    Started by nightshadea2014, 19.12.16 02:13
    • Replies: 1
    • Views: 2,340
    19.12.16 05:03 Go to last post
  33. am i stuck in a loop?

    Started by banshi, 11.12.16 04:25
    • Replies: 1
    • Views: 2,727
    11.12.16 04:26 Go to last post
  34. library

    hello ,, please could some one sovle my problem..... back story,,i have been playing now for approx. 2 years. I still have no encyclopedia so I cant...

    Started by dazzemal, 03.12.16 22:00
    • Replies: 2
    • Views: 3,034
    10.12.16 22:59 Go to last post
  35. Game won't load.

    I've missed the last 2 days of the game because it won't load. My anno addiction is jonesing.

    Started by Scryler, 10.12.16 07:37
    • Replies: 0
    • Views: 2,343
    10.12.16 07:37 Go to last post
  36. loading issue

    Is there something wrong with the game? Mine just stays on the loading page, it won't load. I have cleared everything I'm stuck.:confused:

    Started by kate34, 06.12.16 23:09
    • Replies: 1
    • Views: 1,988
    08.12.16 19:33 Go to last post
  37. where are smoke bales?

    Chapter 4 quest needs smoke bales. I can't figure out how to make them. I've made smoke screens, but I can't find smoke bales. help!

    Started by TYulo, 05.12.16 19:11
    • Replies: 1
    • Views: 2,312
    06.12.16 05:24 Go to last post
  38. Advent Calendar

    First, excellent idea and thank you. Maybe something like this could be used to make up for the other events as well. I'm almost out of the good +400...

    Started by CaptainHarrow, 01.12.16 04:49
    • Replies: 9
    • Views: 3,335
    06.12.16 02:29 Go to last post
  39. Wheat for Quest

    I was to deliver 20 Wheat for a quest. I had 40 Wheat in my Purse Bag. I clicked on the 40 sent it to my inventory. I clicked on deliver 20 wheat....

    Started by jeannequeen, 21.11.16 06:50
    • Replies: 1
    • Views: 2,293
    22.11.16 11:57 Go to last post
  40. Purchased Geologist's package,never got gems

    On Oct 27th at 4:58pm I bought the uncut gem package special for 4.99. The payment went through on Steam for my account but I never got the uncut...

    Started by Gomer125, 30.10.16 08:56
    • Replies: 1
    • Views: 2,427
    01.11.16 17:35 Go to last post

Post New Thread

Forum Information and Options

Moderators of this Forum

Thread Display Options

Use this control to limit the display of threads to those newer than the specified time frame.

Allows you to choose the data by which the thread list will be sorted.

Order threads in...

Note: when sorting by date, 'descending order' will show the newest results first.

Icon Legend

Contains unread posts
Contains unread posts
Contains no unread posts
Contains no unread posts
More than 15 replies or 150 views
Hot thread with unread posts
More than 15 replies or 150 views
Hot thread with no unread posts
Closed Thread
Thread is closed
Thread Contains a Message Written By You
You have posted in this thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Ubisoft uses cookies to ensure that you get the best experience on our websites. By continuing to use this site you agree to accept these cookies. More info on our privacy.