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Thread: Combat ships did not return

  1. #1

    Join Date
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    Combat ships did not return

    I had sent 3 ships to the Christmas combat event island, got distracted, didn't start the battles and forgot the ships there.
    Now the event island is gone, but the 3 ships have not returned.
    They're still in my ship list, but they have "away in battle" status icon next to them.
    How can I get them back to Newport?

  2. #2
    Mod_Cryptomeria's Avatar
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    If you have access to support I would send in a ticket.

  3. #3

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    Quote Originally Posted by Mod_Cryptomeria View Post
    If you have access to support I would send in a ticket.
    Well, I tried this path via the forum because http://us.anno-online.com/en-US/help-and-support tells me
    This page provides you with the opportunity to contact the Anno Online customer support team in the following cases:
    * You've been harassed by other players...
    * You've experienced an issue in our webshop.
    For all other questions, please ... make use of our help section in the forum.


    So, here I am, making use.

  4. #4

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    Quote Originally Posted by Noobicus View Post
    Well, I tried this path via the forum because http://us.anno-online.com/en-US/help-and-support tells me
    This page provides you with the opportunity to contact the Anno Online customer support team in the following cases:
    * You've been harassed by other players...
    * You've experienced an issue in our webshop.
    For all other questions, please ... make use of our help section in the forum.


    So, here I am, making use.

    Hello Noobicus, please check your private messages!

  5. #5

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    Same scenario happend to me. is there a fix?

  6. #6
    Mod_Cryptomeria's Avatar
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    Quote Originally Posted by Sir_Martin View Post
    Same scenario happend to me. is there a fix?
    What battle are your ships stuck in? For regular patrol missions or captain battles you can just cancel the battle to get your ships back.

  7. #7

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    it was the very 1st pirate encounter. there is no way to cancel. the only option is to sink the ship and close.

  8. #8
    Mod_Cryptomeria's Avatar
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    The very first pirate battles are not even fought with your ships, just finish the battle....

    Any battle that is fought with your ships can be cancelled.

  9. #9

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    So this just happened to me after successfully finishing the Captan Sally battle. Cannot cancel the battle because it is finished, but the ships did not return and my rewards did not collect. Whenever I try to claim the rewards from the popup, my session gets cancelled. Anything I can do?

  10. #10

    Join Date
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    I sunk my ships on the map that was stuck, but that didn't unstick the finished quest. My session still gets ended if I try to pick up the rewards.
    But no response here at all means the pirate quest chain ends at Sally for me, I guess. Sadness.

    (Here's a screenshot of the error: http://imgur.com/a/I2Ld1 )

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